Getting feedback and listening to your customers

Most people say “customers are always right”. Costumers also give business owners free yet reliable business advices. With these, many business runners try their very best to accumulate feedbacks from customers. These feedbacks are important in determining what we, as producers, traders, manufacturers and sellers will produce and sell to our consumers. But how can we get feedbacks from customers? Read more

Management tips: Listening to your employees

Listening to employees plays a very important role in maintaining their morale and commitment to you (as their boss) and to your company (as their organization). Accordingly, if you are an employer or a manager, you should listen very well to your employees. Of course, most of managers do listen to their subordinates. This is a common employer–employee practice. But the question is…what is the proper way of listening to your employees? Is mere lending your ears to your employees enough? The answer is no – it’s not enough! Read more