Communication in an organization

“Communication is vital to any organization. But to be effective and efficient, it shall be mixed with humiliation, cooperation, honesty, justice and direction.”

How to serve and satisfy your customers?

“Even great taste foods… with perfect prices… in a fantastic place… may not be enough to fully satisfy your customers… without serving them with a simple smile.”

Keep an eye on your business

“Always keep an eye on your business, and then use another eye to spy on your competitors.”